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Dispute a bus or transit lane fine

Camera-issued bus, transit (T2/T3) or special-vehicle lane fine

Prefer to hand it off?

An autonomous agent can draft the letter, send it (with your approval), and chase the council until it's resolved.

Let's look at this lane fine. Upload the notice and tell me how many people were in the car and why you were in the lane. That's usually all we need to get it dropped.

Attach a photo of your notice, signage, or receipts (click the clip or drag and drop). General information, not legal advice. Enter to send, Shift+Enter for a new line.

Your rights

Land Transport (Road User) Rule 2004 & the issuing council's traffic bylaw
Special vehicle lanes (bus, transit, cycle) are governed by these. Transit lanes (T2/T3) may be used if you carry the required number of people, and there are limited exemptions for turning, obstructions and emergency vehicles.
Right to make representations and elect a hearing
You can ask the authority to withdraw the notice, or have the matter decided by the District Court.

Who to contact

The council or transport authority that operates the lane cameras (e.g. Auckland Transport, or your city council).

Timing

Request a review within 28 days of the notice, before it escalates.

Refund is an independent service. It is not affiliated with, endorsed by, or connected to any council, transport authority or government agency. It provides general information and document drafting to help you exercise your rights, this is not legal advice. For complex or high-value matters, talk to a lawyer or your free local community law centre.